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Chat Room and IC (11)
Information regarding our chat rooms and Instant Communicator
Favorites (8)
Answers relating to how Favorites work on our site.
How Do I? (33)
General Answers to questions regarding navigation and use of our site
My Photos (13)
General Information regarding your photo/s
My Profile (21)
General Information regarding your profile
Site Information (11)
General Information about our site
TroubleShooting (10)
Quick Troubleshooting Help
My Subscription (13)
General answers regarding your Subscription.
About Online Dating (6)
General information about dating online


Most Viewed Articles
How do I close my Account and remove my profile?
To remove your profile, click here to close your account . If you are currently a Gold Member on a recurring subscription plan, auto renewal will be cancelled within 48...
How do I cancel my subscription and stop auto-renewal
To keep your account active, click here to cancel auto-renewal only. Otherwise, if you want to close your account and cancel your subscription click here .
How Do I Hide My Profile?
Remember when you hide your profile other members can’t see it and you won't appear in the online lists OR any search results.  However, members with...
How Do I check when My Subscription Re-bills?
You can check when your subscription will rebills under "About Me" then "My Account" then clicking on the "Billing History" tab.  If you...
How Do I Re-Activate My Profile?
If you wish to re-activate your membership to our site, you can at any time.  Simply go to the login in page and  you will be prompted with "If you wish to...
How Do I Contact You By Telephone?
Our contact number and hours of operation are listed under "Contact" link located at the bottom of every page on our site. Please note the hours of operation is listed in...
If I cancel my subscription, can I still keep my profile Active?
Yes. If you cancel only your subscription, your profile will appear as long as it is not hidden and members are conducting searches with criteria that match you. ...
Do I have to pay to join?
Absolutely not! With a basic membership you will always be able to post your own profile, browse other profiles, use our chat rooms, submit your own photos and search our...
How Do I Change My Nickname?
All you need to do is contact us on the Support Desk   and give us a couple of options (in case one is taken) The new nickname must be between 4 and 12...
When will I stop being billed?
When you cancel your subscription and turn off auto-renewal, your billing stops immediately. You will not be billed from that day forward.  You will still be able to...
I want to send a Money Order, What's Your Address
If you are making a payment via Money Order are address details are as follows: You should be able to purchase a money order in US dollars from your post office or...
Help, my Instant Communicator won't open
Make sure you don't have any programs running that block pop-ups. Having one or more of these running will block pop-up windows from opening. Not all pop-ups are bad. ...
How do I get more responses?
There are two types of Online daters....passive and active. If you upload your photo and complete your profile and then sit back and wait for someone to find you...then...
How Do I subscribe If I don't have a credit card?
If you don't have a credit card or don't feel comfortable using it on the internet through our secure server, that's why we offer alternate ways of subscribing so you...
How Do I Protect Myself from being Scammed?
There are several ways to protect yourself from scammers.  Here are a few tips Never EVER give money to anyone you don't know for any reason Ask...
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